The leadership gap
Content programs don’t fail on execution. They fail on the leadership gap—all the responsibility for content, and no one with the authority to act on it.
Content programs don’t fail on execution. They fail on the leadership gap—all the responsibility for content, and no one with the authority to act on it.
CMOs are told their AI problem is really an operating model problem. Content strategists have argued this for twenty years. AI didn’t create the gap between governance and accountability—it just made ignoring it expensive.